Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

Premier physiotherapy is so clean and such a friendly staff it’s beautiful place and very spacious .! Roni is the definition of a true mentor he has always seen the best in me and pushed me to the best of my ability he’s always believed in me when I didn’t even believe in myself and has shown me what I am cable of doing he brings out the best in me always and strengthens my weaknesses and has also taught me not to focus on pain and what I can’t do but to be proud of what I can accomplish and to not ever give up on my goals he’s the best most patient educated physiotherapists I have ever worked with and no matter what he’s always there for me and does his best to keep me moving forward . I promise you will not regret working with him he has changed my life for the better and he will change yours . ~ venessa z
Clean, bright, and newly renovated clinic. Coupled with experienced physiotherapists is exactly what you get here to help you recover from your injuries. Roni has helped me with 3 separate sports injuries in the past that I’ve completely recovered from. Now we’re working on injury #4 🙈. He takes the time to explain the injury, the exercises, and the long term expectations. He spends plenty of time with you during the session instead of just strapping equipment to you and walking away. He also stays on top of the latest studies and rehab methods. I’ve had nothing but great experience with him! There are good therapists around town, but if you want a GREAT one I highly recommend coming to see Roni. ~ Rawad E
Roni has helped me recover from multiple injuries. On each occasion, he would accurately assess the issues and then work to address them, with a combination of hands-on treatment and exercises. He's highly effective in each approach. One thing I really appreciated was his flexibility in terms of prescribing exercises. Other therapists I've worked with before would often ask me to perform exercises that were quite difficult to grasp or properly carry out. With Roni, I was comfortable telling him whenever I had trouble with a particular exercise, and he would quickly find an effective alternative that worked for me. He's very knowledgeable and passionate about his craft. At the same time, he's caring, patient and takes a personal interest in all of his clients. I would higly recommend him without any hesitation whatsoever. ~ Robbie S
I recently visited Premier Physiotherapy after injuring my shoulder, and I can see why they have such great reviews! Roni and his team were fantastic—friendly, highly knowledgeable, and professional. The treatment was top-notch and customized to my needs, which made a huge difference in my recovery. Beyond the excellent care, the atmosphere was so welcoming and fun! Staff and patients alike chatted and connected, creating a positive vibe that made every visit something to look forward to. If you're looking for somewhere to go in the neighbourhood, I'd highly recommend Premier Physiotherapy. I told Roni on my last day that I almost look forward to getting injured again just to come back! :) ~ Scott C
I have had the absolute pleasure of working with Roni over the past two years for a few different injuries and could never say enough good things about him. Roni is extremely knowledgeable, thoughtful, and generous. He truly goes above and beyond to help his patients and gets to know each of them on a personal level. Furthermore, Roni always strives to ensure that patients are well-educated on their condition while promoting a welcoming and inclusive environment that encourages everyone to succeed. The new clinic is beautiful, clean, and offers a great variety of facilities. Roni, thank you for the wonderful work that you do, not only for me, but for all your patients. ~ Anna R
Roni is a fantastic physiotherapist - you will love the office, staff and more importantly, the care you will receive at Premier Physiotherapy. I have been a client of Roni's for about 5 years and if it was not for his great treatments, I would not have been able to make it to my hip replacement surgery. His after surgery care has also been the best. My knees now have to be replaced and I am not going anywhere else for my physio. As a bonus, you will also experience an amazing social session while you are there. Roni has created such a welcoming atmosphere that he will start a conversation with someone and before you know it everyone has joined in. Just like at home! ~ Suzanne D
I am incredibly thankful to Roni and their entire team...THEY ARE AMAZING!!!!!!! I sustained a very painful injury in my lower back to the point that I couldn't move, couldn't sit and couldn't even dress myself. I was scared, and someone referred me to see Roni. I did not know what to expect. I went to see Roni, and after a thorough assessment, he knew exactly what I had. Immediately, he used multiple techniques to make sure that I was better. I went from being unable to do anything to being able to move freely again. After a few sessions, he focused not only on helping my injury but also on making sure I get stronger so that I would not have to sustain an injury like that again. Thank you, Chelsea, for the fantastic care and attention; thank you, Roni, for helping me return to being myself. I will forever recommend Roni to everyone I know; his professionalism and experience are remarkable. ~ Sarita C
I highly recommend Roni, who has been the best physiotherapist I’ve ever had. After an injury at work, Roni provided exceptional care that helped me recover swiftly. His expertise in tailoring effective exercises to address my specific needs has been invaluable. He is extremely knowledgable in his field and is able to answer any questions I have. Beyond his professional skills, Roni is incredibly kind and empathetic, making each session both productive and reassuring. He truly cares for his clients. For anyone in need of a dedicated and skilled physiotherapist, I would highly recommend Roni. ~ Deasha
I'm very pleased with the care I received from Roni for my wrist issues. Dealing with the pain and limited mobility was incredibly frustrating, but from the very first session, Roni was professional and attentive. He took the time to explain the condition and developed a treatment plan that was truly effective. Thanks to his expertise, I've seen great improvement and am now able to use my hand without pain. I would highly recommend Roni to anyone in need of an excellent physiotherapist. Plus, the clinic was always clean and well-organized, which made for a very comfortable experience. ~ Rana
I saw Alana at Premier Physiotherapy when I had vertigo. The vertigo was so bad that I was barely able to get out of bed for 5 days prior to when I went to see her for a vestibular assessment. She was able to assess me and treat me during our one hour appointment. I felt some relief from the vertigo instantly and then felt gradually better every day after. She was kind and professional and took the time to explain everything she was doing. I was so grateful for her expertise, as my appointment with her was the only thing I found that helped and eventually fully cleared my vertigo. ~ Caitlin C
I came to Premier Physiotherapy for post-accident recovery and the entire team has been nothing short of fantastic. They are thorough, patient, understanding, and truly attentive, creating a safe and supportive space. The office is always clean and well organized, and Roni, in particular, has been exceptional; skilled, generous with his time, and deeply committed his clients. From day one, they made me feel like I had someone in my corner, and that has gone a very long way in the healing process. ~ Lindsay V
If you're reading this and are contemplating doing physiotherapy, look no further. Roni is the best kept secret in the world of manual therapy. As a manual practioner and athlete, I can testify first hand that this is the place to go if you get hurt. Are you used to going to physios who just hook you up to machines walk away and then come back with a list of exercises? 15min sessions? You will literally beg Roni to leave. He is that passionate about his work. The best physio in Ottawa hands down. ~ O E
I was very physically active during a 36 yr military career. Now retired, my body has the aches, pains and stiffness that came from that and numerous injuries along the way, including surviving a plane crash in Alaska. I have been seeing Roni for the last 3 years and he is a miracle worker. I first went to him for numbness and tingling in my fingers and since then he's worked on both shoulders and my neck. He's given me back my strength and the mobility that I thought that was a thing of the past. Thank you Roni! ~ Mark L
11/10 physiotherapy clinic. Everything about this clinic is top notch from the level of care of the physiotherapists, the design and set up of the location, the equipment, the cleanliness, the advice provided, all the way to the efficient billing and receipts system. The physiotherapists are friendly and knowledgeable and they provide effective solutions and exercises to address issues and fix them in the longer term. If you are looking for physiotherapy services, please consider this clinic, you will not be disappointed. ~ Jessica P
I’ve had a wonderful experience with my physiotherapist, Roni Hadad. He is highly professional, attentive, and incredibly patient with his clients. He is truly dedicated to his patients’ well-being and takes the time to listen and provide personalized care. His approach makes you feel supported and confident in your recovery journey. The staff is also extremely kind and friendly, creating a welcoming atmosphere from the moment you walk in. I highly recommend Roni and his team! ~ Narjisse D
I have been seeing Roni for years for various injuries. He provides a wide range of exercises for each specific need, and explains everything thoroughly. Roni always makes sure I have a plan for exercises at home so I can keep the momentum for treatment. The clinic is very clean and well organized with lots of new equipment. The open concept is great and it lends well to a friendly and laid back atmosphere. Definitely recommend Premier Physiotherapy! ~ Emily B
Cannot say enough about my experiences at Premier Physiotherapy. Roni and the rest of the staff are caring and knowledgeable. They make sure that you are an integral partner on your path to wellness. The important exercise given you are clearly explained and are monitored by Roni or his staff to make certain that you understand and performed them properly ( you are not just given a sheet of paper with directions and sent home). Highly recommend a visit. It will speak for its self. ~ Stephen S
I can't praise Premier Physiotherapy enough! From the moment I walked in, I was greeted warmly by the friendly staff. The clinic is modern and well-equipped. Roni’s expertise and personalized approach were outstanding. He tailored my sessions, offered valuable advice, and helped me achieve remarkable results. If you need top-notch physiotherapy care, this is the place to go! Thank you, for your exceptional service and dedication. Five stars all the way! ~ Adrian B
I was a client of Edith for many years in Toronto. She spent countless hours helping me with a number of issues; from my wrists, neck, back and knees (the list can go on). Edith is professional, diligent and overall a fabulous physiotherapist. I always felt like I was in the presence of someone who truly cared for me. I will never be able to replace her here in Toronto. If I could, I’d drive to Ottawa for her treatments! Do not hesitate to join her practice. I miss her in Toronto!! ~ Joanna N
Long time client of owner and physiotherapist Roni so qualified to speak on him. Wonderful, kind, patient human being who has gone out of his way over the years and multiple injuries to provide unreal care to not only myself but everyone I’ve seen him interact with. His experience and knowledge is beyond what I’ve experienced with other physios, and he is an outstanding guy. Would highly recommend to anyone dealing with an injury or looking to prevent. ~ Tessa D
I came to Roni and Premier Physiotherapy shortly after total knee and patella replacement. At every session, I feel Roni’s personal concern, dedication and commitment to excellence. His expectations of me are exceeded only by expectations of himself. He is consistently encouraging and reassuring .I am grateful for his professionalism, knowledge, and skill. I will be returning for future physio;I highly recommend Premier Physiotherapy. ~ Jennifer M
Would definitely recommend this clinic to anyone. It’s newly renovated, very clean, properly equipped. I’ve been seeing Roni, the physiotherapist there, since the start of the pandemic. He is an exceptional PT and takes a holistic, patient centred approach with clients. Compared to others I’ve seen in the past, Roni takes his time with patients, is extremely knowledgeable, and provides a very good level of care. ~ Uwais P
Roni of Premier Physiotherapy was highly recommended to me more that a year ago and there is no comparison to other therapists that I have been to. His skill and knowledge is superior and it is evident that he truly loves his vocation in life. He takes the time to answer any questions and uses props and diagrams to explain the muscles, nerves and tendons as it applies to your individual problem. At each visit he will assess your improvement but your visit does not stop there. For the next half hour or longer your individual exercises are being done under his watchful eye. Even though he is assessing another client, the open concept clinic means he can still see that you are doing the exercises properly before heading home. It lends to more confidence as a client, knowing my "homework" and I love the social aspect of meeting other people. I live in Stittsville and it is worth my time to travel for the best physio care. So, I would, in turn recommend Roni and Premier Physio to anyone who is not sure where to go. I would give Roni more than 5 stars for this review if I could. ~ Debbie W
I first came to Premier Physio back in February after sustaining an ankle injury in a volleyball game. it took a couple months of work but I am very happy with the service and care that was provided to me by Alana. We also worked on some shoulder pain that I had been experiencing and it is feeling better now. Thank you to Alana and Premier Physio for helping me get back to play! ~ Mitchel

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